β Twelve Labs
Turns raw video into searchable, AI-ready data using natural language queries.
Why we recommend them
Twelve Labs is a video intelligence API and platform that indexes video content for natural-language search, highlight creation, compliance scanning, and analytics. It's built for teams handling large video libraries in media, sports, advertising, and public sector work, offering both a developer API/SDK and MCP integrations.
βFree Playground available to test search and indexing before committing
βClaims ~60x real-time ingestion speed (an hour of video indexed in about a minute)
βPricing not listed publicly; enterprise plans require contacting sales
What we actually verified
8/10 TrustScoreβMoney-back guarantee verified
βFree trial available
βReachable customer service“β¦ficer Twelve Labs, Inc. 55 Green St San Francisco, CA 94111 support@twelvelabs.io If you are located in the EEA, you may also con”
βNo fine-print return conditions
βNo unrealistic claims detected
Vetted 2026-07-21 Β· How we vet β
Straight referral β we earn nothing from this link.
Common questions about Twelve Labs
Is Twelve Labs legit and safe to buy from?
Yes β Twelve Labs passed the WhatiseBrokering.com vetting checklist (a real way to reach them, realistic claims only) before being listed. We remove companies that stop meeting the standard.
Can I try Twelve Labs before committing, or get my money back?
We couldn't verify a published free trial or money-back policy for Twelve Labs during automated vetting, so check their pricing or returns page before you buy. What we did verify: reachable customer service and realistic claims. If your experience doesn't match, report it below and we'll re-review the listing.
How do I reach Twelve Labs if something goes wrong?
Twelve Labs publishes a real customer-service contact (phone or email) β that's a listing requirement. If you can't get a response, tell us at partnerships@whatisebrokering.com and we'll review their listing.
Why is Twelve Labs listed on WhatiseBrokering.com?
We discovered and vetted Twelve Labs ourselves. They don't pay us anything β they're listed purely because they meet the standard.
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